Service Desk provides brands and agencies with flexible, on-demand media buying, analytics, and creative services support.
“We use Service Desk ad operations to power our global ad buying and are really pleased with the results. The Service Desk flexibility allows us to focus our resourcing investment on areas that deliver maximum value for HP.”
Ad Operations Lead at HP
Service Desk Key Benefits
Media Planning, Buying, & Ops
Service Desk gives you low-cost access to our global team of experts with same-day SLAs. With escalation to senior domain experts and direct communication with our global team, we quickly adapt to your everchanging needs. Service Desk offers a unique opportunity to load balance geographically and chronologically between your teams and ours.
Our Service Desk is your creative production studio, on demand. From banner resizing to producing 128 instances of a multivariate test, service desk delivers assets ready to go. Our global team can take an assignment and trans-create the work accounting for in-market cultural and linguistic nuances.
Analytics and Data
The Analytics Service Desk keeps your data and reporting on-time, accurate, and up-to-date, around the globe. Deliver both regular reporting and data products to your demanding clients accurate and on schedule the first time, every time. Across the entire data pipeline from origin to output, a Service Desk model allows your team to focus on delivering analysis and insight which captures the value of your most critical asset.
Service Desk Tiers
WorkReduce Service Desk is priced on a subscription basis.
The monthly cost is based on the number and type of functions for which you need support, SLAs, and volume of throughput.
“We love the flexibility that access to on-demand analytics and creative support gives our business. Winning in 2020 requires companies to be nimbler and savvier than ever before. With WorkReduce, we can streamline operations without sacrificing expertise and skill.”
AVP and GM, media and monetization at Publishers Clearing House
Contact us to learn more about WorkReduce Service Desk, or to request a demonstration.