Service Desk

Scale Your Media Operations

Running a media buying team is hard work, and there’s no room for error. That’s why WorkReduce Service Desk gives you and your team the support to scale and optimize any size of media operation, from a one-person shop to a large enterprise.

Service Desk allows you to scale across any aspect of your workflow: ad operations, quality assurance, campaign management, analytics, and more.

With 24-hour SLAs and global 24/7/365 coverage, our affordable monthly managed-service subscription helps power your media team.

Managed Service Offerings

AD OPERATIONS

Manage ad trafficking, campaign set up, and QA.

  • Ad Trafficking
  • Audience Creation
  • Pixel Creation
  • Tag Audit & Management
  • Creative Resizing & Design
  • Screenshots & QA

MEDIA PLANNING

Build strategic integrated media recommendations.

  • Integrated Media Strategy
  • Integrated Media Insights
  • Media Plan Creation
  • Media Plan Maintenance
  • Strategy & Tactical Decks

CAMPAIGN MANAGEMENT

Manage campaign setup and monitor performance. 

  • Campaign Setup
  • Campaign Strategy
  • Campaign Insights
  • Pacing & Optimizations
  • Campaign Decks
  • Reconciliation

ANALYTICS & DATA

Deliver accurate reporting and data products on time. 

  • Performance Reporting
  • Dashboard Updates
  • Data Visualization
  • Data Processing
  • Data Quality
  • Data Integrity

Our Clients 

WorkReduce supports the most dynamic companies with Service Desk.


We use Managed Service ad operations to power our global ad buying and are really pleased with the results. The Managed Service flexibility allows us to focus our resourcing investment on areas that deliver maximum value for HP.

Chris Liberti, Ad Operations Lead


We love the flexibility and being able to access the on-demand analytics and creative support for our business. Winning in 2020 requires companies to be nimbler and savvier than ever before. With WorkReduce, we can streamline operations without sacrificing expertise and skill.

– Steve Bagdasarian, AVP & GM, Media & Monetization


We’ve worked with WorkReduce for the past several years and have grown to rely on the quality work and responsiveness of their team. I would highly recommend them to anyone who needs trafficking and reporting services.

– Mike Doucette, Sr Director, Client Operations


With the WorkReduce team’s support, a huge weight was lifted off my shoulders. I really appreciate all the smart questions and great communication that is taking place in individual requests and am thrilled to be working with WorkReduce!

– Emily Mattson, Paid Media Manager

Resources

When you partner with WorkReduce, there’s no reason that your in-house media teams will struggle with capacity, service levels, and product line expansion anymore. Check out our resources to understand how managed service providers are the solution.

 

Get Support Now

Scale with confidence.

Drop your information here, or call us at: (855) 521 1945 

 

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