Service Desk | WorkReduce

How Social Media Monitoring Impacts Customer Experience (CX)

by Editor | Mar 19, 2021 | Articles, Marketing Best Practices, Social Media Tips

It’s called “social” media for a reason; just having an official social profile will give consumers the perception that you have a branded storefront or customer service desk which is always open. And as it’s always there, they expect to be able to have a social...

Recent Posts

Recent Comments